I have known Michael for many years now and his property management team at Infinity manages my investment properties in Sydney's East, Lower North Shore and Inner West. Through the years, I can see that Infinity has a highly effective system in carrying out their duties. Service is friendly and efficient and all my phone calls and email are always attended to promptly. I receive periodic inspection reports completed with photos of all my properties. These documents give me piece of mind that they take property management very seriously. Monthly and yearly statements are always on time for me to complete my tax returns. When I think about excellent customer service, whether it is hospitality, airlines, car rental or financial services, Michael's small but highly effective team at Infinity comes to mind. I would highly recommend Infinity to property investors who are serious about a top notch service and advice on their investment portfolio.